Terms and Conditions

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Terms and Conditions

You (the member), are entering an agreement to a purchase on a monthly basis the services offered by Strength and Mindset.

Membership

• the membership entitles the member the usage of Strength and Mindset's facilities, services and equipment during the booked slot;
• the membership is personal and cannot be shared or transferred;
• we ask the member to notify our team 30 days in advance of their wish to cancel;
• we do not freeze memberships, unless exceptional medical conditions.

Booking/Cancelling your session

• slots can be booked, via Octiv, 7 days at the earliest prior to the member's preferred booking slot;
• sessions can be cancelled up to 24 hours before;
• in case of injury or emergency please contact us;
• if the member wishes to cancel with less that 24 hours before the session, unfortunately it will be considered a non-refundable late cancellation;
• monthly sessions need to be used by the end of the month.

Payments

• the first payment will be taken on a pro-rata basis at the moment of the agreement, but the next payments towards the membership of choice will be taken on the 1st of every month via GoCardless;
• the packages and membership payments are non-refundable;
• payments will be taken automatically until we are notified of the member's wish to stop or alter their membership;
• if the payment is late the member will be contacted by the Strength and Mindset team and access may be suspended;
• we will notify the meber a minimum of 30 days in advance of our intention to change our prices. 

Age Limit

• You (the member) are confirming that you are 18 or older;
• For persons under 18 we must receive a written consent from parent or carer.