Terms and Conditions.

You (the member), are entering an agreement to a purchase on a monthly basis the services offered by Strength and Mindset.

Membership

the membership entitles the member the usage of Strength and Mindset's facilities, services and equipment during the booked slot;
the membership is personal and cannot be shared or transferred;
we ask the member to notify our team 30 days in advance of their wish to cancel;
we do not freeze memberships, unless exceptional medical conditions.

Booking/Cancelling your session

slots can be booked, via Octiv, 14 days in advance for clients that want a flexible schedule or recurring slots for those that like having a regular schedule and 7 days at the earliest prior to the member's preferred booking slot;
sessions can be cancelled up to 24 hours before;
in case of injury or emergency please contact us;
if the member wishes to cancel with less that 24 hours before the session, unfortunately it will be considered a non-refundable late cancellation;
monthly sessions need to be used by the end of the month.

Payments

the first payment will be taken on a pro-rata basis at the moment of the agreement, but the next payments towards the membership of choice will be taken on the 1st of every month via GoCardless;
the packages and membership payments are non-refundable;
payments will be taken automatically until we are notified of the member's wish to stop or alter their membership;
if the payment is late the member will be contacted by the Strength and Mindset team and access may be suspended;
we will notify the member a minimum of 30 days in advance of our intention to change our prices.

Age Limit